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Do you dream of your ideal business?

Do you dream of your ideal business_500

Do you dream of your ideal business?

When you’re in your car and finding your way to a new destination, before you start driving you need to know three essential things:

  • where you are now
  • where you want to go; and,
  • how to get there.

What you need is a strategy!

The same goes for running a successful business. How can you expect to drive change that will result in greater profits and efficiencies if you don’t:

  • understand how your business currently works
  • know what you want to achieve
  • understand the changes you need to make to achieve your goal.

Without a strategy your business will probably stay in a reactive state with you chasing opportunities and solving problems as they arise. As you might imagine, continually chasing and solving gets tiring after a while.  Before you know it you’re just another exhausted small business owner that’s not achieving the income that the effort deserves.

Instead, you need to stop chasing and give yourself the time to take an objective look at your business. Stop to consider:

  • Who are we?
  • What do we do?
  • What are our business values?
  • Why are we here? What value do we aim to give to our customers?

Do that and you’re a long way to establishing the ‘where you are now’ information that you need to know before you move forward.

Next imagine what you’d like your business to be – in your ideal world. What sort of turnover? How many staff? What types of clients? In what premises? What sort of income? Give yourself the freedom to dream the ‘what if’ and you’ll soon understand where you want to take your organisation.

Lastly, what change do you need to implement to achieve your ideal business? What are the key areas of your business that your need to adjust? That’s the ‘how’ part of the strategy equation.

The problem is, most business owners are so busy ‘doing’ that they either don’t have the time to stop and analyse these questions, or they lack the objectivity to come up with the right answers. That’s why a business coach or mentor can be the essential key to developing a valid strategy.

Can you truly be objective when you look at your business’ strengths and weaknesses? Are you able to see the true potential of your business? Do you have the ability to instigate change in staff attitudes? Do you have the expertise to see the changes you need to make to achieve your ‘ideal business’.

In all likelihood, the answer to most of these questions will be “no”.

Do yourself a favour: breathe, look inward and give yourself permission to imagine your ideal business. And one more thing – don’t be afraid to ask for help to achieve it.

Understanding Leadership

Understanding Leadership

Leading effectively as a manager.

Course overview:

There is a difference between being a leader and being a manager, but the best managers are also great leaders who motivate and engage others, connecting people with vision. This course strengthens core leadership skills and will also help participants identify ways to continually improve over time.

When you first become a leader, you experience many subtle and not-so-subtle changes in your authority, responsibility and status. However, along with the excitement may come unknown challenges. Effective leadership requires balancing different views and adapting your management style to suit the situation.

This introductory course will help you get the balance right.

Structure:

The day is broken down into three main components. The first is understanding self with the inclusion of a Myers Briggs Type (16 Personalities) personality assessment and 500 page report for each participant. The next component is about understanding what leadership and strategy really means. The third component provides tools to assist in high performance, change management, creative thinking and action planning. This session is highly energetic and engaging for any frontline or aspiring frontline manager.

Format:

One-day course, led by a specialist facilitator encompassing group and individual activities. Workbooks and resources will be supplied including the participants 500 page PDF personality profile report.

Duration and participants:

One day, minimum five (5) participants.

Contact:

Robin Miles – Managing Partner

robin@geelongconsulting.com

+61 409 538 690

Train the Trainer

Train the Trainer

Learner-centred teaching methods for managers.

Never before have we seen workplaces so diverse, dynamic and fluid. As managers, we are often responsible for the introduction and smooth transition to the constantly changing conditions before us. Critically, we are commonly charged with balancing the human element of change alongside any new technical requirements, processes or systems.

We design a solution, specifically tailored to help you and your managers teach your people; a solution that significantly improves the likelihood of learning being correctly received, understood, accepted and sustained, to create the performance standards you require and expect.

To provide managers with a basic teaching methodology ideal for training staff in new processes and workplace competencies.

Structure:

  • Start at the Start  (The Learner)
  • Disruption, not Distraction (Challenge the status-quo)
  • Sharks with frickin’ Lasers…. (Focus and Intent, Content and Context)
  • Learn to Fail, not Fail to Learn (learn from mistakes)
  • Flipping the Funnel (Open-ended learning)
  • Stitching it all together (Lesson Plans)
  • Review and wrap-up

Format:

A one-day course, led by a specialist facilitator. Held onsite or at an alternative venue, the program encompasses group and individual activities. All training and educational resources are supplied.

Duration and participants:

One day (8 hrs) with 4-12 participants required.

Contact:

Brad Clarke – Senior Associate, The Geelong Consulting Group

brad@geelongconsulting.com

+61 425 205 696

Recognising Bias

Recognising Bias

Understanding the power of inclusion and diversity.

Course overview:

To reap the benefits of diversity in the workplace, it is important to first understand the limits of bias. We all have biased viewpoints, developed during our lifetime, and that in itself is neither negative or positive.  The way those biases affect our decisions, recruitment, attitudes and working style is what is important.  More critically, being aware of those areas of ‘unconscious bias’ is the first step in influencing organisational improvement.

The Recognising Bias course equips participants with a new awareness of the types of bias we all carry, the skills to appreciate the impact of that bias and a detailed understanding of diversity benefits. In a workshop setting, participants develop practical ideas to improve awareness and create opportunities to increase diversity of thought, race, gender, sexuality, working styles, religion and attitudes.

The tools and insights from this course contributes to a culture of inclusion, acceptance and care that strengthens relationships and fosters talent development across the organisation.

Structure:

  • Looking at the limits of stereotypes
  • Understanding types of unconscious bias
  • Considering structural gender barriers
  • Overcoming unconscious resistance
  • Why diversity matters – recruitment and development opportunities
  • Wrap-up and questions

Learning outcomes:

  • Appreciating the impact of stereotypes
  • Recognising bias in ourselves and others
  • Practical ways to address structural barriers
  • Understanding resistance and driving inclusion

Format:

A half day or full day course, led by a specialist facilitator. The program encompasses group and individual activities, with training and educational resources supplied.

Duration and participants:

Half day (4 hrs) or full day (8 hrs) with 12 maximum and no minimum number of participants required.

Contact:

Stephanie Asher – Managing Partner, The Geelong Consulting Group

stephanie@geelongconsulting.com

+61 417 033 856

Powerful Presentations

Powerful Presentations

You don’t get a second chance to make a first impression.

Course overview:

Presentation and communication skills are vital to all businesses. Internally they align staff, increase morale, build culture and sharpen commitment and focus. Externally they build customer commitment, increase brand recognition and drive sales.

From impactful beginnings to inspiring endings, the Powerful Presentations training equips participants with the skills and tools to engage and energize their audience.

Structure:

  • How to improve your public speaking skills
  • Overcoming emotional constraints
  • Building confidence
  • Breath support and your voice
  • Handling objections and resistance
  • Building group rapport
  • Using metaphors and stories
  • Utilising empathy and compassion
  • Inspiring others
  • Visualising the future
  • Ending well
  • Wrap-up and questions

Learning outcomes:

  • Develop the skills to present with high impact
  • Build confidence to overcome fear and anxiety when presenting
  • Discover methods to improve the quality of your voice
  • Learn to elegantly deal with objections and concerns from your audience
  • Understand how to build rapport with your audience
  • Learn to use stories and metaphors to engage your audience
  • Inspire your audience and help them envision your goals
  • Ending well: Key messages that stick

Format:

A one day course, led by a specialist facilitator. Held onsite or at an alternative venue, the program encompasses group and individual activities. All training and educational resources are supplied.

Duration and participants:

One day (8 hrs) with 12 maximum and no minimum number of participants required.

Contact:

Mark Lipkin – Senior Associate, The Geelong Consulting Group

mark@geelongconsulting.com

+61 448 452 970

Effective Performance Management

Effective Performance Management

Bring out the best in everyone.

Course overview:

Managing employee performance is not only an ongoing requirement of People Leaders but an expectation in delivering against organisational strategy. This course provides best practice techniques for developing, mentoring, goal setting and maintaining high performance standards for all employees.

Structure:

  • Performance management versus performance appraisals; how do I invest in ongoing performance now to get better results?
  • The manager’s role in setting the “right” environment
  • Approaching difficult conversations and planning for constructive dialogue
  • Managing under-performance; performance improvement plan or informal performance coaching?
  • Using dynamic feedback strategies to develop high performers

Learning outcomes:

  • Having the appropriate tool-kit to manage ongoing performance of staff
  • Understanding how to create the right environment to get better performance results
  • Being able to have a difficult conversations around under-performance
  • Understanding how to draft, agree, implement and close-out a Performance Improvement Plan (PIP)
  • Enhancing performance through dynamic feedback; from good to great!

Format:

One-day course, led by a specialist facilitator encompassing group and individual activities. Workbooks and resources will be supplied.

Duration and participants:

One day, minimum five (5) participants.

Contact:

Mark Lipkin – Senior Associate, The Geelong Consulting Group

mark@geelongconsulting.com

+61 448 452 970

Negotiation, Collaboration and Positive Influence

Negotiation, Collaboration and Positive Influence.

The Geelong Consulting Group is proud to be partnership with Vantage Partners, to bring the Harvard Negotiation Project theory to Australia, along with best-selling books Getting to YES: Negotiating Agreement Without Giving In and Difficult Conversations™: How to Discuss What Matters Most.*

We share with participants the way the world’s most successful influencers, negotiators and organisations can consistently get things done and achieve exceptional results.

Overview

Negotiation, Collaboration and Positive Influence skills are recognised as important, but few people know how to do it or do it well.

The Geelong Consulting Group is uniquely positioned to demystify what is involved, provide powerful tools and demonstrate the skills needed to get real achievements.

Do you understand your role as an influencer? We help you plan your approach to communicate your ideas positively and persuasively.

Everything we show you is easy to implement and, above all, designed to help you to be more effective immediately in every facet of life.

With a direct heritage from the Harvard Negotiation Project, Robin Miles has trained with the world’s best in bringing this theory into practice.

Working with international leaders, The Geelong Consulting Group has a regular program of global training commitments. We can share the processes, tools and skill-building that are provided to the most influential organisations around the world.

You and your team can learn the skills used by the world’s most successful influencers and negotiators to consistently achieve outstanding results.

* Other relevant published research from Vantage Partners includes:

  • Harvard Review Guide on Negotiation; Take the Lead, Manage Conflict, Get to Yes. Jeff Weiss, 2016
  • Want Collaboration? Accept and Actively Manage Conflict.  Jonathan Hughes and Jeff Weiss, Harvard Business Review, 2013.
  • Approaching Persuasion as Joint Problem-Solving.  Jonathan Hughes and Jessica Wadd, DILF Orienteering, February 2011.
  • Getting Past Yes: Negotiating as if Implementation Mattered. Danny Ertle, Harvard Business Review

Benefits

  • Collaborate and achieve alignment among key stakeholders when there is disagreement on approaching a problem or challenge
  • Facilitate collaborative problem solving; including multiple perspectives and generating robust ideas
  • Implement more stable and workable agreements
  • Decode why people do (or don’t do) the things you want them to do
  • Understand your own default behaviors in conflict situations and leverage other skillful ways to navigate these situations
  • Recognise common negotiation dynamics and embedded assumptions
  • Use a structured principled approach to negotiation to define success and to prepare, conduct, and review negotiations enabling better business results
  • Manage difficult tactics and hard bargainers to keep negotiations on track

Suite of Programs

Negotiation programs – Internally and externally negotiating an optimal agreement whilst developing and enhancing relationships. Includes specialist programs in Advanced Negotiation & Mastery, Multi-party Negotiation and Sales Negotiation.

Influence – Influencing to get work done with and through others by adapting thinking and understanding.

Stakeholder and Customer Engagement – The skills, behaviors and mindset to effectively communicate influence and achieve improved outcomes with key stakeholders and customers.

Working effectively in a matrix organization – Operating efficiently in a complex business environment with multiple reporting lines, different geographies and competing demands.

Effective Communication & Managing Difficult Conversations – Communicating effectively when the topics are tough and the situation is charged.

Conflict Management – Embracing differences to find innovative solutions, stimulate organisational learning and strengthen relationships

Managing Change – Proactively managing the implementation of change within an organisation.

Leadership – Developing today’s and tomorrow’s leaders by cultivating the skills, behaviors and mindset required to exercise effective leadership.

Approach & Tailored Programs

In addition to the programs listed above we can tailor programs to suit your organisation’s needs from a content, timing and level perspective. We welcome the opportunity to discuss this with you where we adopt the following training approach to drive real results in your organisation.

negotiation1

All our training programs are highly interactive, with expert facilitators and practitioners. Below is a list of our common learning and development modes which we use across the programs:

negotiation2

 

Recent Projects

The Geelong Consulting Group facilitates and independently advises on a range of issue resolution and collaboration initiatives and we work with Vantage Partners to deliver training globally. Projects include:

  • Training the international Partners of Deloitte in Negotiation and Strategic Thinking.
  • Training Sanofi executives and senior managers with Influence Skills.
  • Lecturing in the Deakin Law School Capstone Unit on Negotiation and Positive Influence.
  • Creating a centre of excellence in the areas of injury and disability insurance.
  • Coordinating various unsolicited private sector infrastructure proposals to the Victorian State Government, including Transurban’s $6b Western Distributor Project.

About The Geelong Consulting Group Pty Ltd

The Geelong Consulting Group launched in 2015 with the bold intention to take position as Geelong’s leading management consultancy.

The Geelong Consulting Group enables teams to achieve excellence through strategic planning, building leadership capability, facilitating collaboration and communicating effectively.

Managing partners Stephanie Asher and Robin Miles have clients and associates around Australia and internationally and, as such, The Geelong Consulting Group offers broad and proven expertise with both a local and global focus.

With the mission to create value for organisations and individuals, our work is founded on ethical behaviour, collaboration, positive communication and influence.

We are sustainability-focused and always take a long-term view; the Group vision is to be recognised as the transformational leader in collaboration and collective excellence globally, proudly based in the Geelong region.

Leading Change Program

Leading Change Program

Accountability, Collaboration, Results, Growth.

Course overview:

A behaviour-based development program enabling your leaders to lead change more effectively with their teams.

Organisations are experiencing more volatility than ever. Leaders need enhanced skills to manage multiple changes and to lead those changes effectively with their teams.  The key to competence is behaviours but changing behaviours is a very personal journey and takes time. Our program incorporates up to one full day in the classroom and more time for coaching and developing the individual on-the-job in the behaviours that matter to them.

Structure:

  • Neuroscience and positive psychology basis
  • Change Leader Behaviours Framework & Assessment Approach
  • High personalised development and feedback orientation through use of measurement tools and personalised coaching
  • Managing transitions, emotions and resistance
  • Techniques to help engage teams in change

Learning outcomes:

  • Understanding of responses to change
  • Increased awareness of self with respect to leading change
  • Development of new leading change behaviours

Format:


Note: workshop can be half to full day, 16 participants per workshop.  Behaviour measurement pre and post workshop and 4 x telephone based coaching sessions.

Contact:

Robin Miles – Managing Partner, The Geelong Consulting Group

robin@geelongconsulting.com

+61 409 538 690

Bullying, Harassment and Anti-discrimination Awareness – Training for Managers and Senior Leaders

Bullying, Harassment and Anti-discrimination Awareness

Training for Managers and Senior Leaders.

Course overview:

Promoting a safe working environment for your employees is a legislated obligation for all employers. This obligation extends to having a workplace free from bullying, harassment and unlawful discrimination. As such, a duty of care resides on all responsible business owners, CEOs, managers, team leaders and supervisors to take reasonable steps to eliminate bullying, unlawful discrimination and harassment in their workplace.

This course familiarises and prepares business leaders to take an active role in understanding their legal obligation and reasonable duty of care. The course will outline newly amended Fair Work Amendment Act 2012 anti-bullying measures and ensure senior leaders are up to date with their obligations.

Structure:

  • Legislation and applicable updates on unlawful discrimination, bullying and harassment
  • Skills on identifying and preventing adverse workplace behaviours
  • Building risk mitigation into your business to align with EEO policy
  • Leader as a change champion for EEO
  • Leader tool-kit on managing and encouraging a conducive EEO environment

Learning outcomes:

  • Refresher and update on all relevant legislation and definitions on unlawful discrimination, bullying and harassment
  • Understanding how to incorporate and align effective EEO planning and execution
  • Becoming a change champion and leader of EEO; steps you can take now
  • Addressing a current challenge in your own workplace; your first step

Format:

One-day course, led by a specialist facilitator encompassing group and individual activities. Workbooks and resources will be supplied.

Duration and participants:

ONE day, minimum 5 participants.

Contact:

Mark Lipkin – Senior Associate, The Geelong Consulting Group

mark@geelongconsulting.com

+61 448 452 970

Bullying, Harassment and Anti-discrimination Awareness – Training for Employees

Bullying, Harassment and Anti-discrimination Awareness

Training for Employees.

Course overview:

Awareness of the key principles of equal employment opportunity, including legislation on anti-bullying, is a critical first step in equipping all your employees with an understanding of the role they have in preventing and reporting incidents.

The course sets out ways to identify, deal with and ultimately prevent bullying, harassment and discrimination in a manner that fosters positive workplace behaviour while aligning to best practice.

Structure:

  • EEO basics; legislation, anti-bullying guidelines and discrimination laws
  • What is discrimination in the workplace?
  • Understanding and identifying bullying and harassment behaviours
  • What does and does not constitute bullying and harassment?
  • Dealing with bullying and harassment; key skills
  • Recap/key-take away

Learning outcomes:

  • Awareness of applicable legislation, including individual responsibilities and rights
  • Awareness and understanding of unlawful discrimination, bullying and harassment
  • Understanding the importance each employee has to contributing to a safe workplace
  • Tool kit to manage and resolve issues around difficult conversations

Format:

One-day course, led by a specialist facilitator encompassing group and individual activities. Workbooks and resources will be supplied.

Duration and participants:

One day, minimum five (5) participants. 

Contact:

Mark Lipkin – Senior Associate, The Geelong Consulting Group

mark@geelongconsulting.com

+61 448 452 970

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